Your statutory rights are not affected by any of the following store policies.
Ordering Online
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. You may also order on our free phone number 0800 862 0232 or you can send a postal order or a cheque. We accept the following cards




Delivery
Charges for delivery are based on weight, which is automatically calculated when you use the checkout. All items are sent by recorded delivery as standard or you may upgrade to next day or before 10am service.


Typical rates are as follows but are only shown as a guide as weights do vary.


Lightweight items 99p – £1.95

Medium items £2.50 – £2.95

Large items £3.95


All delivers are by Recorded Royal Mail or Parcel Force for heavy items. These guide prices are for UK only; we can deliver worldwide, please email or call for a price.


Please note we do carry large quantities of stock but any orders that are out of stock will usually take between 5 and 10 working days depending on the items availability from our suppliers.


Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are accepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price; you will be informed and asked if you wish to reconsider your order before proceeding.


Complaints
If we should receive a complaint about any part of our service letter, then it will be dealt with promptly (we will reply within 10 working days).It will then be dealt with confidentially, and effectively.


Company Information
Office Address:
MDG Retail
Unit 10, Acorn Business Centre
Cublington Rd
Nr Wing
Bedfordshire
LU7 0LB
UK – England & Wales
Registered in England and Wales No.
VAT No. GB931 928 116